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Questions people ask before calling
If your question is not here, ask it on the phone. Nothing is too small or too awkward.
FAQ
Straight answers
Do you take insurance?
We work with most major commercial insurance plans and will verify your benefits before you start, so there are no surprises. Call us and we can usually confirm coverage on the same day.
How quickly can I start?
Most clients complete an assessment and begin programming within a few days. If you are in crisis or coming out of detox, tell us on the call and we will move faster.
Can I keep working while in treatment?
Yes. IOP offers day and evening tracks specifically so you can keep your job, your classes, and your family routine.
What if I have anxiety, depression, or trauma too?
That is the norm, not the exception. Co-occurring mental health conditions are treated here in the same plan, by the same team.
Do you offer medication-assisted treatment?
Yes. We coordinate MAT including Suboxone, naltrexone, and other medications where clinically appropriate, alongside therapy.
Is what I share confidential?
Your care is protected under HIPAA and 42 CFR Part 2. Nothing is shared with employers, family, or courts without your written consent.
Do I have to be sober before I start?
No. Many clients are still using on their first day. We will assess whether you need medical detox first for safety, but nobody is turned away for being honest.
What happens if I relapse during treatment?
You tell us, and we adjust the plan. Relapse is treated as clinical information, not a discipline problem. Discharge for relapse is not how we work.
Will treatment show up on a background check?
No. Treatment records are protected health information and are not part of any employment or criminal background check.
Do you treat mental health without substance use?
Yes. Anxiety, depression, PTSD, and mood disorders are treated here whether or not substances are involved.
Can family members be involved?
As much or as little as you want. Family sessions are available with your written consent, and families can call us for guidance any time.
How long does treatment last?
PHP typically runs two to four weeks, IOP six to twelve weeks, and outpatient continues as long as it is useful. Your clinician reviews progress with you weekly.
You can make one call today.
Admissions specialists answer directly, verify your insurance, and explain your options with zero pressure. Nothing is decided on this call except that you asked.
Confidential · HIPAA & 42 CFR Part 2 protected